Fire Solutions in Ely

Norfolk Fire Solutions recently installed a full fire alarm system, emergency lighting, and tested our fire extinguishers. They did an incredible job! The team was professional, friendly, and left everything spotless. They went above and beyond, providing a thorough handover and patiently explaining the system. Highly recommend their services -we’ll definitely continue using them!

Norfolk Fire Solutions - this company is FANTASTIC! Why do I say this? Because: We had an ancient house alarm. The company which had installed the alarm some 20 years earlier and subsequent engineers had all disappeared. Due to the pandemic the system had not been serviced for a while. We needed help! Checking on the Internet I came across Norfolk Fire Solutions. I liked it that this was a local, small, new company. Michael and Ben came to assess the situation. They gave excellent advice, not just about a new intruder alarm but also regarding CCTV and the need of a fire alarm. Two weeks later they turned up for the installation. I hadn't seen anybody working that fast and hard for a long time! These two guys managed to install the whole system (house alarm plus CCTV) within one day - I don't think they took a single minute of a break. In between laying cables and fitting monitors they managed to explain what they were doing, answered all my question, positioned all the outdoor cameras to my liking, and never stopped smiling and being considerate. What a team! Michael, the engineer, returned a few days later to sort out some minor amendments, mainly to do with me wanting to check the CCTV images on my computer. He also serviced my neighbours' intruder alarm (of course I had recommended him). All this happened exactly one year ago. Since then I had to contact Michael a few times via email and once via phone. Each time he responded quickly and sorted out my queries within minutes. It is such a reassurance to know that there is somebody there to help! We feel safe with our house alarm. The CCTV has helped us with several tricky situations in the past year, especially finding our elderly cat when he went missing. Right now I am in the process to book our annual service and I am looking forward to seeing Michael and Ben again, and to thank them for the fantastic job they are doing. I am a really happy customer!

Norfolk Fire Soloutions have done a great job installing a security system for my garage and home bar, can not reccomend them enough!

We recently contacted Norfolk Fire Solutions for a price on fire extinguishers for our vans as well as a security system for office and stores, they came to do a visit at a time that suited us and got back to us promptly with a good price and plan of work. They have done a very neat job and the system works great! Thank you!

Thanks to Mike for coming and servicing my mums security alarm. Top quality service from a top quality company.

Norfolk Fire Solutions were very helpful with a their no nonsense approach. They quickly found and fitted the optimum cost effective solution to our fire alarm requirements making us feel safer and most importantly going the extra mile to satisfy the demands of our our home insurers.

First class ! prompt service and extremely helpful and followed up with emails for future suggestion. reasonable price compared to other companies

Our Kingdom Hall is one of hundreds round the country used by Jehovah’s Witnesses as their place of worship. Each has a fire alarm system and Norfolk Fire Solutions has just serviced ours in Ingoldisthorpe. Michael was on time, was thorough and filled in the required legally required forms. First class service